Area: Product Management
Location: Tallinn, Estonia
What you'll be doing
Supporting product development with the activities of experience mapping (persona, empathy maps, user scenarios, use cases, journey maps, service design)
Creating wireframes, prototypes and final visuals for new features and testing them on end users
Working closely with front-end developers and supporting them with design guidance and visual reviews
Contributing to our living style guide with visual assets and guidelines
Keeping your eye on the overall customer experience to create a seamless user flow
Why is this important to Bigbank?
We like our customers and want them to have a delightful user experience. In order to achieve this, omni-channel customer experience is key to us.
How you'll spend your day
Collaborating with end users, product team, designers, content creators and management
Interpreting business vision into user-friendly services
Combining user expectations, business requirements and legal constraints into user friendly flows and breaking them into design components
Testing design prototypes and production-ready coded designs in multiple browsers and platforms
Analysing customer data, heatmaps and user feedback
Researching user patterns, accessibility issues and UI trends
Discussing your work with fellow designers on daily standups and weekly design reviews
Following and updating the living style guide (Bigbank UI Lab) guidelines and visual assets
Enjoying (semi)casual birthday gatherings in the open kitchen with cakes, snacks and the occasional beverage, with bubbles or without
Things you’re already doing:
You have designed user interfaces for desktop and mobile devices for the last 3–5 years. You are just about to finish a great project at which we’d love to have a look at.
Experience mapping is a natural part of your design routine. You use personas, empathy maps, user scenarios, task flows, and journey maps daily.
Interactive prototypes are your favourite sources for user feedback and design development.
You understand HTML/CSS and sometimes write a bit of basic code yourself.
You are able to intelligently present and constructively discuss design concepts during team reviews and stakeholder meetings.
Latest updates, research articles and news about UX best practices, UI trends, and design standards fill your RSS feed and mailbox.
You enjoy working in a team and have a proactive attitude.
Things we're working on
First we transformed from old school offices-based banking to purely digital banking. Next we dove into the digital journeys of our customers in order to figure out what is needed for creating a good user experience. Now, we are building a new banking platform made up of microservices, renewing our entire technology stack. To contribute to the goal of the company, we in design team are currently improving the design toolset for product teams, unifying user flows and building a central asset library.
Tools we’re using
Sketch, Zeplin, InVision, Proto.io, Hype3, Adobe Creative Suite, Sublime Text, Terminal
You'll be rewarded like this
Competitive salary (reviewed yearly based on your performance)
Challenging projects to work on
UX trainings and conferences
Programming workshops by our awesome developers
Team events (last time we went to play drums)
Internal tech and other events
Vacation 28 calendar days
2 paid important personal days
3 paid ‘stay at home and get well days’
Monthly sports benefit + free participation at 2 national sport events
Good people to collaborate with – check out @lifeatbigbank and #bigbankwow at Instagram
You have a dedicated contact person always ready to answer all your questions. Just write to Epp Õlekõrs, the Head of Design. We help you with relocation and make sure you find a home in Tallinn. We organise an occasional team pub crawl if you’re new to Tallinn.
Share your work with us
Send us a link to some of your work, we'd like to take a look.
Link to your portfolio page / Dribbble profile/ Behance profile or enlighten us with a whole new designer portfolio site
Fill in the form below or send us an email firstname.lastname@example.org