What you'll be doing

You will manage the relationship with our Hire Purchase partners, commence the cooperation with new partners and make active sales.

Why is this important to Bigbank?

We like our customers and want them to have a delightful user experience. In order to achieve this, omni-channel customer experience is key to us. To provide it, we need solid solutions and great partners who would offer our Hire Purchase product. Here's where you come in.

How you'll spend your day

  • You will communicate with different Estonian retail chains from CEO to the sales persons and try to find the best possible solution for them.

  • You will hold trainings for our partner employees regarding our products and how the processes work.

  • You will consult our partners and help them with issues.

  • You help to conduct the necessary procedures related to the partner relations.

Things you’re already doing:

  • You have previous experience with active sales

  • You have previous experience in B2B customer relationship management

  • You can communicate in Estonian, Russian and English

  • You have internal drive for excellence and getting things done

  • You have business mind-set, proactive attitude and enjoy working in a team

  • You have driver’s licence

Things we're working on

First we transformed from old school offices-based banking to purely digital banking. Next we dove into the digital journeys of our customers and figured out what they need for excellent experience. Now, we are reaching to give the best customer service to our partners and customers.

Tools you'll be working with

JIRA, Confluence, MS Office

You'll be rewarded like this

  • Competitive salary (reviewed yearly based on your performance)

  • Good people to collaborate with – check out @lifeatbigbank and #bigbankwow at Instagram

  • Good conditions for professional and personal development

  • 'Let's do this!' mentality in international banking environment

  • Monthly sports benefit + free participation at 2 national sport events

  • Diverse internal events

  • Permanent, full time job position

  • Additionally 2 paid important personal days

  • 3 paid ‘stay at home and get well’ days

Logistics

You have a dedicated contact person always ready to answer all your questions. Just write to Triin Liisma, the WOW Support Specialist

Apply

Fill in the form below or send us an email jobs@bigbank.eu

Are you a good fit?

?

Enter your first and last name.

?

Enter your email address or phone number with the country code.

?

Enter a link to your CV or LinkedIn profile or portfolio page. If you don’t have any online, drop them to jobs@bigbank.eu

?

We are curious people here.