Area: Product Management
Location: Tallinn or Tartu, Estonia
Type: Permanent, full-time
What you'll be doing
Being responsible for delivering product roadmap and product strategy in CRM Area
Working closely with product team (UX designer, PEM & developers) and stakeholders
Proactively supporting profitability, managing risks, and compliance of products
Why is this important to Bigbank?
We like our customers and want them to have a delightful user experience throughout all our products. This is where you come in as a product manager. How? To provide good products to our customers, we need solid technological solutions as well as new innovative ways to make the life of our customers better. Here's where you come in.
How you'll spend your day
Spending time with an exceptionally awesome, professional, supportive, incredibly smart and good looking team, who likes to see things succeed and with whom to celebrate wins
Having fun and heated arguments with your fellow PMs, UX designers and stakeholders about what and how to build next
Making sense of customer needs and wants, research users and communicating with them
Identify shortcomings and possibilities to improve and tweak products through customer feedback and analysis
Planning, analysing and ensuring the success and delivery of developments
Communicate and sync with other branches PMs, stakeholders and team members
Defining and prioritising product backlog for development team
Ensure and monitor that products are working for our customers and business results are achieved
Planning sprints with team
Things you’re already doing:
You understand the difference between building features and solving problems.
You can build a business case and you stay excited about it until the official launch day.
You know how our product fits into the sector and ranks against competition.
You like responsibility and can follow the lifecycle of functionality from a customer comment to a fully developed feature.
You can give valuable feedback to UX designers for every design iteration and can make connections between business needs and design.
Can explain when color green is better than red.
Can build a simple chatbot within a week.
Things we're working on
First we transformed from old school offices-based banking to purely digital banking. Next we dove into the digital journeys of our customers and figured out what they need for excellent experience. Now, we are building a new banking platform made up of microservices, renewing our entire technology stack.
Tools you'll be working with
Atlassian stack, different communication channels (Fleep, Zoom)
You'll be rewarded like this
Competitive salary (reviewed yearly based on your performance)
Good conditions for professional and personal development
'Let's do this' mentality in international banking environment
Monthly sports benefit + free participation at 2 national sport events
Challenging projects to work on
Additionally 2 paid important personal days
3 paid ‘stay at home and get well’ days
You have a dedicated contact person always ready to answer all your questions. Just write to Signe Virolainen, WOW Support Specialist.
Fill in the form below or send us an email firstname.lastname@example.org 12th November 2017.