Customer Administrator - Bulgaria

Customer Administrator - Bulgaria

We are growing our Bulgarian team and looking for a Customer Administrator who will help us in taking the next step in strengthening our customer service on the Bulgarian market.
Sofia, Bulgaria

What you will be doing

  • Support the Bigbank’s business strategy, targeted sales results and credit quality targets achievement through building strong relationships with new and current customers
  • Serve new and current customers with high-quality and standard in accordance with bank’s internal regulations and responsible lending principles
  • Solve customers’ problems following the principal of providing right information at the right time in right channel
  • Ensure that application data and data quality in customer related information programs are at high level

Things you are already doing

  • You have experience working in customer service, preferably in financial sector
  • You have experience in multicultural organization
  • You have the ability to work both individually and in a team
  • You have proficient Bulgarian, both at speaking and writing
  • You have very good English skills
  • You have very good computer skills (MS Office, CS programs)

You will be rewarded

  • Interesting work in growing international bank
  • Fixed Remuneration which is reviewed yearly based on your performance
  • Good people to collaborate with – check out @lifeatbigbank and #bigbankwow at Instagram
  • Good conditions for professional and personal development (Internal Trainers Academy, Lean Academy, 4DX methodology and more)
  • 'Let's do this!' mentality in international banking environment

Apply & contact

You have a dedicated contact person always ready to answer all your questions. Just write to Dimitriya Georgieva, WOW Support Specialist at [email protected] You can apply by clicking the 'Apply' button below. All job applicants will be treated with strict confidentiality. Please send your application in English. Only short-listed candidates will be contacted.

    Great opportunity!

    Great opportunity!

    Apply now!

    Customer Administrator
    • Sofia, Bulgaria

    Please fill in this form or send an email with your CV to [email protected]. We are looking forward to hearing from you.

    What to expect from the recruitment process?

    Are you interested in joining our exceptional team? These steps give you an overview of our recruitment process, but there might be variations, depending on the location or specific job position.


    Homework and Tripod test

    Job offer


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