Cross-Border Specialist (Dutch speaking)

Cross-Border Specialist (Dutch speaking)

Tallinn, Estonia
Tartu, Estonia
Application deadline 07.09.2022

What You'll be doing

In the Cross-Border Unit we support our customers by communicating with them directly over the phone and via email and behind the scenes by monitoring and analysing our processes to ensure a seamless customer journey. In addition, our employees play an active role in developing our products and in thinking of how Bigbank could be branded and represented in Cross-Border countries (DE, AT, NL).

    How you'll spend your day

    • You will advise our customers via email and phone.
    • You will monitor the portfolio to identify possible issues and solve them proactively.
    • You will be involved in developing improvements of our services.
    • You will be creating content to increase the brand awareness and trustworthiness in our Cross-Border countries.
    • You are able to work both individually and with/within a team.

    You'll be successful if You have

    • You are fluent in both verbal and written English.
    • You have very good communication skills.
    • You are tech savvy and know your way around basic computer applications.
    • You are inspired to try and use new technologies and tools.
    • You are able to work both individually and with team.


    Genesys, MS Office, Banking Software NEST, Atlassian tools: Confluence.

      You will be rewarded

      • Truly interesting work and good conditions for professional and personal development.
      • Work in a company which values family and health.
      • Monthly sports benefit + free participation at 2 national sport events.
      • Office in the city centre.
      • Regular working hours from Monday to Friday 9.00 to 18.00.
      • Exciting team and company events - take a look today at


      You have a dedicated contact person always ready to answer all your questions. Just write to Kristiina Pedanik, the WOW Support Specialist.

        Sounds interesting?

        Sounds interesting?

        Then come and apply!

        Cross-Border Specialist
        • Tallinn, Estonia

        Please fill in this form or send an email with your CV to [email protected]. We are looking forward to hearing from you.

        What to expect from the recruitment process?

        Are you interested in joining our exceptional team? These steps give you an overview of our recruitment process, but there might be variations, depending on the location or specific job position.


        Homework and Tripod test

        Job offer


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