Head of Content Management System Unit
Location: Tallinn, Estonia
Type: Permanent, full-time
What you'll be doing
Ensuring Wordpress based content management system (CMS) tools and maintenance for full web production lifecycle in all countries of operation.
Supporting delivery of Bigbank long-term strategy by improving customer and employee experience and marketing efficiency through providing tools for non-technical employees (marketing, HR) to deliver content on websites independently and effectively without a need for daily technical assistance.
Why is this important to Bigbank?
Our bank’s long-term vision is to become the most recommended digital financial service provider in the countries we operate. To reach there, frictionless user experience on our digital channels is one of the key ingredients for success. This is where you come in if you're a hands-on team player and a leader with a passion for building impactful websites that drive results.
How you'll spend your day
Leading the team in the aspects of team design (team competences, roles, processes) and general direction.
Managing full cycle of preparation and production of the bank’s external websites from insight collection & conception to launch and beyond.
Developing the architectural plans for delivering the business epics, incl. management and prioritisation of the respective backlog.
Managing production roadmap, workflow and internal processes, i.e. creating, managing and overseeing agreed epics, including scope, time schedule, responsibilities, priorities etc.
Providing support and insight for proactively managing and responding to the customers/employee’s pain points, within the team competence/responsibility area and across teams.
Things you’re already doing:
You have at least 5 years of relevant professional experience in website development and content management system development with strong knowledge of web production lifecycle, site structure, digital trends and best practices.
You have good level user experience of graphic design programs and MS Office.
You are able to comprehend the code and technical documentation written by others.
You have extensive experience with usability testing, A/B testing, and translating user insights into site improvements.
Things we're working on
First, we transformed from old school offices-based banking to purely digital banking. Next, we dove into the digital journeys of our customers and figured out what they need for excellent experience. Now, we are building a new banking platform made up of microservices, renewing our entire technology stack.
Tech you'll be working with
You'll be rewarded like this
Competitive salary (reviewed yearly based on your performance)
Good conditions for professional and personal development
'Let's do this' mentality in international banking environment
Monthly sports benefit + free participation at 2 national sport events
Additionally 2 paid important personal days
3 paid ‘stay at home and get well’ days
You have a dedicated contact person always ready to answer all your questions. Just write to Roger Niitmäe, the Group Head of Marketing area.
Share your work with us
If you have, send us a link to some projects you are proud of, we'd like to take a look.
Send us an email email@example.com by January 31th, 2019.