IT Support Specialist (Tartu)

IT Support Specialist (Tartu)

IT Support Specialist will manage, setup, and maintain all equipment such as printers, desktops, laptops, handheld devices, and all other IT equipment in our offices. Come and join the team! Work location is Tartu!
Tartu, Estonia
Application deadline 14.04.2024

What you'll be doing

IT Support Specialist provides 1st level technical support to company’s employees over the phone or via service desk requests. You make sure that all problems are resolved. The team you will be working in provides hands-on software setup, integration, and training in order to meet the company’s objectives. As an IT Support Specialist, you will manage, setup, and maintain all equipment such as printers, desktops, laptops, handheld devices, and all other IT equipment in our offices.

How you will spend your day?

  • You will be the 1st point of contact for all IT support for the bank’s employees.
  • You will be helping to set up and implement new features.
  • You will set up and maintain employee’s computers, phones, and other IT equipment.
  • You will research and provide solutions that will ensure efficiency and features, that are better than current tools.
  • You will manage phone and communication platforms.
  • You will be an IT support superhero who will provide local support to all employees located in our Tartu office and remotely for all other locations.

What is expected of you

  • You have previous experience in providing IT support or have a vocational/higher education degree in the field.
  • You have previous experience in supporting Windows and Mac OS.
  • You are fluent in Estonian and English, both in speech and writing.
  • You are highly motivated and interested in everything tech.
  • You are able to work in a team and individually when necessary.
  • You are ready to travel abroad and locally.

Tools that we use

Confluence; Jira; Microsoft Exchange; ManageEngine DesktopCentral; Contact Center platform; Windows, macOS.

You'll be offered

  • Competitive salary, that's reviewed yearly.
  • Excellent conditions to support your professional and personal development in a constantly growing bank.
  • Interesting position and challenging work in an international team.
  • Excellent conditions to support your professional and personal development.
  • Monthly sports benefit + free participation at 2 national sport events.
  • Exciting team and company events - take a look today at www.instagram.com/lifeatbigbank

Contact

You have a dedicated contact person always ready to answer all your questions. Just write to Kerli Hollo, the HR Partner.

Sounds interesting & challenging?

Sounds interesting & challenging?

Don't forget to apply!

IT Support Specialist
Technology
  • Tartu, Estonia

Please fill in this form or send an email with your CV to [email protected].

We are looking forward to hearing from you.

What to expect from the recruitment process?

Are you interested in joining our exceptional team? These steps give you an overview of our recruitment process, but there might be variations, depending on the location or specific job position.

Interview

Homework and Tripod test

Job offer

Onboarding

FAQ Frequently asked questions

What are the requirements for a successful application?

What happens after I have applied for a job?

What is the time frame of the overall recruitment process?

What is the testing and background check phase?

Do you check references without first asking candidates?

If I have further questions, who can I contact?