Debt Collection Specialist

Debt Collection Specialist

At Bigbank we want to be the most recommended digital financial service provider and we are looking for the Debt Collection Specialist for our Bulgarian branch.
Sofia, Bulgaria
Application deadline is 31st August 2022

What you will be doing:

  • You will be supporting the Bigbank’s business strategy, targeted sales results and credit quality targets achievement through building strong relationships with new and current customers.
  • You will concentrate on serving current customers who experience difficulties in repaying their loans in accordance with bank’s internal regulations.
  • You will solve customers’ problems following the principal of providing right information at the right time in right channel.
  • You will ensure that application data and data quality in customer related information programs are at high level.

Things you are already doing:

  • You have experience in Debt Collection role.
  • You have experience in multicultural organization.
  • You have the ability to work both individually and in a team.
  • You have proficient Bulgarian, both at speaking and writing.
  • You have very good English skills.
  • You have very good computer skills (MS Office, CS programs).

You will be rewarded:

  • Good people to collaborate with – check out @lifeatbigbank and #bigbankwow at Instagram.
  • Good conditions for professional and personal development (Internal Trainers Academy, Lean Academy, 4DX methodology and more).
  • 'Let's do this!' mentality in international banking environment.
  • Additional benefits according to Bigbank Remuneration system's principals.


You have a dedicated contact person always ready to answer all your questions. Just write to Dimitriya Georgieva, WOW Support Specialist.

    Sounds interesting & challenging?

    Sounds interesting & challenging?

    It's time to apply!

    Debt Collection Specialist
    • Sofia, Bulgaria

    Please fill in this form or send an email with your CV to [email protected].

    We are looking forward to hearing from you.

    What to expect from the recruitment process?

    Are you interested in joining our exceptional team? These steps give you an overview of our recruitment process, but there might be variations, depending on the location or specific job position.


    Homework and Tripod test

    Job offer


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