What you'll be doing

  • You will be responsible for leading the business analysis in building Bigbank a modern and customer oriented Hire Purchase product. As an experienced business analyst, you know how to elicit the actual needs of stakeholders in order to determine underlying issues and causes.

  • You will ensure that the designed and delivered solutions bring business value and are aligned with the needs of the stakeholders.

Why is this important to Bigbank?

We like our customers and partners and want them to have a delightful user experience throughout all our channels. To provide this to our customers, we need solid technological solutions as well as new innovative ways to make the life of our customers better. Here's where you come in.

How you'll spend your day

  • Work closely with the Product Manager in planning and creating new opportunities for development, with main focus on Hire Purchase product throughout the whole Baltic.

  • Gathering data, information and input from our customers, partners, stakeholders, and developers.

  • Analysing requirements and using Atlassian stack, preparing them for development.

  • Facilitating communications between technology teams and the business.

Things you’re already doing:

  • You have experiences in resolving complex problems and can focus on creating valuable and practical solutions.

  • You are capable of dealing with multiple stakeholders in a cross-border organisation taking into account their wishes and needs.

  • You have very good analytical skills and ability to see the big picture.

  • You are ambitious with internal drive for excellence and constantly want to improve.

Things we're working on

First, we transformed from old school offices-based banking to purely digital banking. Next, we dove into the digital journeys of our customers and figured out what they need for excellent experience. Now, we are building a new business growth enabling banking platform.

Tools you'll be working with

Atlassian: Jira and Confluence; Tableau; different communication channels: Zoom, Skype, Fleep; BPMN modelling: Camunda, Bizagi or similar.

You'll be rewarded like this

  • Competitive salary (reviewed yearly based on your performance)

  • Good people to collaborate with – check out @lifeatbigbank and #bigbankwow at Instagram

  • Good conditions for professional and personal development

  • 'Let's do this' mentality in international banking environment

  • Monthly sports benefit + free participation at 2 national sport events

  • Additionally 2 paid important personal days

  • 3 paid ‘stay at home and get well’ days


You have a dedicated contact person always ready to answer all your questions. Just write to Jaak Vaabel, the Lithuania Product Manager.


Send us an email jobs@bigbank.eu by December 31, 2017.